Introduction

W-World Media and its brands or subsidiaries are committed to respecting the privacy and communication preferences of our customers worldwide. This policy outlines our approach to services updates and marketing communications via email or SMS to individuals located outside of Canada, ensuring compliance with relevant international laws and best practices.

Scope

This policy applies to all services updates, marketing communications, and any other forms of electronic messages sent via email or SMS by W-World Media and its brands or subsidiaries to individuals located outside of Canada. For individual residing in Canada, please view W-World Commercial Electronic Messages Policies for Individuals in Canada

Consent

1. Express Consent:
   • W-World Media will obtain express consent from individuals before sending any commercial electronic messages (CEMs). Consent can be obtained through various means such as online forms, in-person agreements, or other methods where the individual clearly agrees to receive communications.
   • The request for consent will include:
     • The purpose for which consent is being sought.
     • The name of W-World Media and any other organization seeking consent.
     • Contact information for W-World Media (physical address, email address, telephone number).
     • A statement indicating that the individual can withdraw their consent at any time.
2. Implied Consent:
   • In certain jurisdictions, implied consent may be recognized based on specific circumstances such as existing business relationships or when an individual has publicly disclosed their email address without indicating they do not wish to receive unsolicited messages.
   • Implied consent will also be considered valid where an individual has voluntarily provided their email address to W-World Media, such as through a business card exchange.
   •  

Identification

• All CEMs will clearly identify W-World Media and any of its brands or subsidiaries that are sending the message.
• Each message will include:
  • The name of the sender or the entity on whose behalf the message is sent.
  • A valid mailing address and one of the following: phone number with voicemail, email address, or web address.

Unsubscribe Mechanism

• All CEMs will include an easily accessible, clear, and free-of-charge mechanism to allow recipients to unsubscribe from future communications.
• The unsubscribe mechanism will be valid for a minimum of 60 days after the message is sent.
• Unsubscribe requests will be processed promptly, and no later than 10 business days after the request is received.

Content

• All CEMs will include a clear and accurate subject line that reflects the content of the message.
• The content of the message will not be false or misleading.

Data Protection and Privacy

• W-World Media will comply with relevant data protection laws in the jurisdictions where it operates. This includes adhering to regulations such as the General Data Protection Regulation (GDPR) in the European Union, the CAN-SPAM Act in the United States, and other applicable laws.
• Personal data collected for the purpose of sending CEMs will be stored securely and used solely for the purposes for which it was collected.

Record-Keeping

• Records of consent, including the date and method of obtaining consent, will be maintained for accountability purposes.
• Records of unsubscribe requests and the actions taken to comply with these requests will also be maintained.

Monitoring and Compliance

• W-World Media will regularly review its practices and procedures to ensure compliance with relevant laws and regulations.
• Any complaints or concerns regarding our email and SMS communications can be directed to our customer service team at [insert contact information]. We will investigate and respond to all complaints promptly.

Policy Updates

• This policy may be updated periodically to reflect changes in legal requirements or our practices. The most current version of the policy will be available on our website.

Contact Information

For any questions or concerns regarding this policy or our practices, please contact:

W-World Media

support@w-worldmedia.com

By adhering to this policy, W-World Media and its brands or subsidiaries aim to ensure that all electronic communications are respectful, compliant, and aligned with the preferences of our valued recipients worldwide.